How to Troubleshoot Google Photos Something Went Wrong?
Have you noticed the ‘something went wrong’ error message on Google Photos? It is an error message on Google Photos that might occur when there are issues with the server or Google account. It doesn’t matter which operating system your smartphone has, like Google or iOS, and it can appear on any device.
Google Photos is an application developed by Google for managing and synchronizing your mobile phone images and camera rolls. However, when you see the something went wrong error on your screen while using this service, it could be very disappointing. Please follow the below instructions provided in this article to troubleshoot it.
Troubleshooting Google Photos, Something Went Wrong
1. Restart Your Mobile App and Site
If you get this error on Google Photos, then you should restart the app on your smartphone. If you are trying to explore Google Photos on a web browser on your computer, make sure to close the website and open the website again. If you are using an iPhone or an Android phone, simply close the application, make sure you have cleaned every single background app, and reopen Google Photos.
It should fix this error as soon as you follow the steps provided above. If it doesn’t work and your problem remains the same, it would be better to try a different solution.
2. Restarting the Device
It is possible that you are experiencing a temporary glitch on Google Photos due to technical problems on your device. By rebooting your device, you can clear your device memory and fix the major problems. This will also fix the ‘Google Photos something went wrong’ problem. If you are using a computer and trying to access the Google Photos website, you must restart your computer as well.
3. Disconnect and Reconnect Google Account
Since Google Photos only works with a Google account, unlinking and linking the Google account to the Google Photos service can help in this matter. It could be possible that the Google account you have connected to Google Photos has some connection errors, and that is why you are getting the ‘something went wrong’ problem. If you disconnect your Google account from the Google Photos application, wait for few minutes, and then reconnect it, then you may be able to fix it.
Simply clear the application data to remove the Google account access from the Google Photos application. First, to make this happen, open the settings of the Google Photos application, click on clear data, and then reopen the application. Check if the error is resolved or not.
4. Remove and Reinstall Google Photos
If nothing works, then uninstalling the application from your computer and then reinstalling it can help you fix the something went wrong Google Photos error. Please follow the instructions that we have given below:
- Navigate to the settings of your Android phone or tablet. iOS users must access their native settings application.
- Navigate to the Apps settings.
- Fine and select the Google Photos application.
- Uninstall it, or if it is a preinstalled app, then please uninstall the update and clear the data.
- After that, restart your device.
- Now please reinstall the Google Photos application on your device once again. Please use the default app store of your device while doing so.
When the installation finishes, open the Google Photos application and check if you are able to use it perfectly. If you again get the ‘something went wrong’ issue, it would be better to use an alternate photos management application on your Android phone. If you wish to synchronize your Android phone photos with your computer as well, you can go for any other alternatives such as Adobe Lightroom.
5. Use an Alternate Google Account
If you cannot fix the problem, it would be better to connect a different account to your Google Photos application. This will surely fix the problem since you will be using a different Google account which is definitely error-free. Please follow the instructions that we have listed below:
- Open your Google Photos application.
- Click on the menu button on the top left corner.
- Click on your Google account.
- Click on Remove Active account.
- Please select the ideal options on your screen to remove this account.
- Now go back to the homepage of Google Photos.
- Click on add a new account.
- Please provide your email address and password for a different Google account.
- After successfully connecting to the account, make sure to connect your phone to Wi-Fi.
- This will synchronize your data with the newly added Google account. All your photos will be uploaded to the newly added Google account.
Now you can open the Google Photos application on your computer and then log in to this Google account to access your mobile phone photos on your computer.
We hope the solutions we have given in this article were really effective and practical. We are glad to serve you.
Source: https://lewis457mccoy.blogspot.com/2021/09/how-to-troubleshoot-google-photos.html